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Get in touch with SMART-LOCK

SMART-LOCK is a nationwide supplier and installer of smart electronic locks, fingerprint handles, keypad locks and access control systems based on TTLock and Tuya Smart technology. For over a decade we have helped individual customers, short-term rental owners, offices, hotels and commercial buildings switch from traditional mechanical keys to modern keyless solutions. Whether you need a single lock for an apartment or a full access control system for a hotel with dozens of rooms, our specialists will pick a solution tailored to your needs, budget and building.

Advice, installation and service across Poland

Thanks to our network of 7 branches in Poland's largest cities – Warsaw, Gdańsk, Katowice, Kraków, Łódź, Poznań and Wrocław – we guarantee fast technician dispatch and local service support. We offer free, non-binding phone consultations during which our specialists will help you pick the right electronic door lock, explain the differences between models and show how remote access management works via the mobile app. After you choose a solution you can benefit from professional installation and service performed by our experienced technicians.

Phone lock service 6:00–24:00

Lock failures don't wait for business hours – that's why our phone lock service is available 18 hours a day, from 6:00 to 24:00, also on weekends and holidays. Just call +48 22 598-71-32 for immediate technical help – our consultants will diagnose the issue remotely, walk you through a lock reset, advise on battery replacement or schedule a technician visit in your city. Most common issues (forgotten PIN, dead batteries, sync problems with the TTLock app) can be resolved over the phone, without an on-site visit.

Explore our range before you call

Before you call, browse our full range of electronic locks, including popular models: fingerprint handles, PIN keypad handles, PIN keypad locks, WiFi locks and hotel locks. You'll also find accessories – WiFi gateways, Mifare fobs and radio remotes. On the editorial side check our blog, with guides such as 9 things before buying a smart lock and a smart vs. traditional lock comparison. If you run a hotel or a guesthouse, read our guide which card lock system for a hotel. Reach out by phone, email or visit one of our branches – we'll gladly answer all your questions.